| Home > Damage
Policy |
| Our Mission |
| Our Mission in this business is to provide outstanding customer service. We strive to go beyond customer satisfaction because we want the customer to be more than just "satisfied". Since we are in the event industry our job is to provide the customer with an enjoyable experience that will make their special event an "event to remember" as well as Daytona Tents and Events. |
|
| |
| Call Us! |
| Daytona Tents & Events |
| 1148 N US HWY 1
Ormond Beach FL 32174
|
| Phone: (386)673-3373 |
| FAX:
(386)673-3339 |
| Email:
daytonatents@yahoo.com |
|
|
|
|
DAMAGE
POLICY
|
|
The Daytona Tents and Events damage policy is 10%
of the customer's total order.
This policy includes the following:
accidental breakage of dinnerware (all broken
items must be returned to DTE ) accidental food or drink spillage on linens (some
wines, sauces and other items will stain)
items that have been accidentally broken such as
sound equipment, concession items, or other
electronic items
rides or games that have been torn, ripped,
broken or electronically are not in working condition when
returned will be examined to see if the damage policy will cover
these items,
accidental chair or table breakage
This damage policy does NOT cover
equipment that has been damaged by an act of God such as tents
damaged in a storm (we recommend you inform your homeowners or business
insurance of rental and most will cover these items if known ahead of time)
linens that have been stained by candle wax
tents that have been in a fire (no cooking or open flame is
allowed under or near the tents)
lost, missing, or stolen items
If any rental item has been found to be deliberately
damaged,
destroyed or other, the damage policy will not be in effect. Certain items have
rental instructions, if not followed properly the damage policy will also be
void. The customer must notify DTE immediately of any accident that has occurred.
There is a 24 hour a day, 7 day a week emergency contact number (386)316-3295 if
no one answers please leave a message. Thank you for your rental and please take
these policies into consideration during your rental.
|
|
